The Value of Our Clients

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The views and opinions expressed on this program are not necessarily those of this station JVC broadcasting or sponsors the views and opinions expressed on this program are not necessarily those of this station JVC broadcasting management or its sponsors welcome back through the episode of cashing out I'm your host Billy Alvaro my co-host partner and handsome cousin Wayne Hart song we are easy sell property solutions were located right over here in Holbrooke Long Island find us online at easy self 101.com or by phone 6 3 1 4 2 DZ coz how you doing brother doing well doing well good I'm doing well you know going through some things in my personal life with the help thing but I'm getting through it I'm dealing with it one by one I'm slicing through a winning I know your mom we we sent a little prayer fire she was in the hospital this past week Friday yep surgery she's doing well very well good she's very stubborn she's up and about and doing everything she's not supposed to be in patch that out to you kid well we're glad you're doing well thank God thank God so listen we want to talk obviously this is the name of the show is cashing out we talk real estate all day every day we generally have some some guests on this week we have no guests we scheduled the purposely because it is the beginning of the month we're heading into the end of the second quarter halfway through the year can they leave there's the time go it it's flying brother it's flying but we know with the warm weather we know when things start popping outside also real estate deals stop popping like crazy and I mean it's been a a really nutty March April May and we're expecting June July in August to be pretty much the same yeah by the way the the market is kicked off from the phones I have to tell you you know shout out to everybody out there who watches the show and who DMS us and watch yourself as we've you know we've been doing business we've been getting quite a few people that have been inquiring about how we can help them out and I got to tell you it's kind of cool you don't let's get into you what let me back up so when we hire people to work with us we hire based on obviously you know the type of person they are meaning the values that they have and so I'll just everybody in our office the eleven people we have on staff it's a direct reflection of how we operate how we work in a daily basis and our primary thing is taking care of the cart the cost the matter seller first primary that's it we take care of the seller make it a win-win if there's no win-win we brought his friends and that's it so the last couple of weeks we've been having Wayne go out because we're renovating a ton of project so prior to us closing Wayne and

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His team go out and they actually get to meet the sellers and they're you know talking about what we're gonna do the property in the scope and and so this past week you know you posted it I think on Facebook you had somebody's house who we were it was a it was a deal that we were up against quite a bit of competition at four or five different people or companies that went out there and so Dan in our office Dan kudos to you brother because you're a spitting image of us you're really doing things the right way and that's because Justin our man in the office is training you the right way but you Dan went out that our property and he really connected with that seller what happened when you went out there what did that seller say to you you know it was good because when I went to see that it was you know he was a business owner this gentleman so he pulled me to the side he said you know one business owner to another he goes what kind of business was he like in a little body or repair type of collision shop so so it's just I'll touch on that after a second so business owners get business they get people and get the way things are supposed to go a good business owner yeah understands it and he was literally like no filter like us sometimes so he's you know cursing like crazy decide he goes listen I listen to you guys on the radio I really do religiously I listen to so this is the show what was the gentle you don't see his lasting what was his first name was that what was his first night Joe Joe so Joe shoutout to Joe not Joe behind the counter over here but our other friend Joe we appreciate you having faith in us and allowing us to actually give us the benefits of buying your property so again yeah so he were going through that he pulls me aside one business owner to another one to let you know that listening to the show I got a I got a level of comfort I heard what you and your cousin do I liked it I wanted to see what you guys were about so I actually gave you guys a shout right just like you said called six three one 400 easy I got one of your reps to come out cold the number went through the whole process process folks a very very simple process Dan comes out to the house and he goes that guy is almost a spitting image of you because I hit it off with that gentleman we chatted for 30-40 minutes he walked me through the house it went through the whole entire process with me goes I didn't have a lot of questions and I'm a business owner it goes I knew this was going to happen and use that you know this is the language I knew you guys were going to follow through I knew this kid was not just you know biessing me I knew we were going to get this deal done and I went with you guys because of that and I said I said listen you know and we had some competition on this proper table and absolutely and I said listen I appreciate you guys saying that cuz it's we need to hear that you know business owners him saying it to me and I hate me if I were to go in there and I would have gotten some work done in my car and I would have said son listen my experience was terrible we know with one of your clients or it was great he wants to hear that we need that constructive feedback yeah so it's it's phenomenal to hear that it's phenomenal to be give Dan a shadow because he's doing the right thing it's phenomenal to give just in our acquisitions matter who's training these gentlemen seeing or you know seeing our sight of where we want these guys to be and how we want them to address the issues with these people and make sure that they feel comfortable with it so it's it's just good for us to get back out there and get those types of things and be there it's you know the the bottom line to the whole thing Wayne is that it we're following through we're actually doing what we say we're gonna do and and the people out there in New York who have been working with us who've having and going through that it's really a customer experience I mean this guy Joe who's a business owner he

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Gets business he understands the importance of taking care of the client repeat clients especially in his business because he has an automotive shop so he wants to make sure he keeps those clients happy and smiling and bringing them back in and so for him as a business owner to acknowledge the fact that he listens to the show he got to know us and like us through the show didn't really trust this yet because he didn't really didn't know us that well when Dan came out to the house and he realized Dan was really following through the exact processes we've been speaking here for the last two years on how we conduct our business and what we do and how we interact and you know if it's if it's not a win-win we part his friends the whole process of going through and doing the inspection Dan went through and he basically blind by line utilized I hate to use the word playbook but it's a process that he went through it's a system and you know the gentleman Joe looked at this and he said right there because he knew us from the radio Lisi you know he understood us from the radio and as Dan went through that property and he realized man these guys are actually doing what they say they're gonna do the process is exactly the way to laying it out that's solidified it right there and so Joe thank you for having faith in us man it's it's awesome it's what's the name of his is Autobody oh you know what we got him into a channel and some other people yeah I don't know it's just it's good to like that went up in screws yeah I know and I appreciate that it's show's over but it's good to know that you know that people are listening and that we're actually we're having positive impacts on people's lives you know listen the guy's a business owner he wasn't in some dire stress that he needed to sell his property he's just like what was the situation he's had a house that he wanted to sell it was it a rental or something you have no idea I wasn't no that was inherited a property it's actually somebody living in that one so there's a couple scenario but you know it's it's one with taking his headache yeah 100% as is the whole entire basement you know walking alleys filled with stuff and it's gonna be good because something like that's gonna come back and see the house after we're done with it because he actually does and that's where the sentimental is sometimes it's it's challenging for people folks we understand that when you're out there it's very very challenging for you to be coming back to your house that you grew up in 30 years ago and seeing what happened to it and you know seeing in that condition and we'd love to be able to get it cleaned out put it in the right state you know again put it back on the market put a new family and memories in there and you guys to come back and see that you know and you could come back and see this guy flexing on the radio as well you want to do that this guy's always a jokester but no it's it's it's it's so important to see that because that's that's big we encourage people to come back and when you purchase from us I want you guys to be involved and see it because you know I'm dumb bleep it was the one gentleman I cried inside the house that we got him on video because he came back in late Grove because he just couldn't believe in this house it was like he was and that's sentimental value knowing him is well Wayne he had he probably had I think three other people who went out to the home and that's when I was still I was on the road I you know I just connected with the gentleman we didn't have the radio show back then but it's just listen this business it comes down

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To it's all about working with people yeah you know you're it's the two-piece you're solving problems and you're working and dealing with people and if you come across authentic and you come across real and you are real and you're there to really solve their problems people pick up on that like they can sniff out a mile away they can sniff out that car salesman mentality BS that some guys have with their they're just so freaking polished you know it's like that's not us you know we're not we're not well scripted guys you know you know truth be told you might not you might know you might not know we don't even have a script when we come in here like this is the most unscripted radio show or podcast here's our special so it's why why do we operate like this why do we come from this position it's because we're too real guys two cousins who have a vision on where we're gonna take this company and it's not about the almighty dollar it's about the peoples whose lives were changing and not just on the outside not just the people whose homes were buying who they're putting a first-time homebuyer into a home it's also our teammates are members of our team our internal family our business family we're affecting changing lives all over the freaking place and you know that to me is the absolute best gift that anybody can get yeah the Ben Franklin's they're awesome it's a byproduct of just doing things the right way working with homeowners working with sellers working with the team making people see the vision and when we get guys like Joe like I love that you were there and you could you call we had the conversation on Friday added a bunch of deals with these guys and it's just good we need that it's good when we're not there all time I'd love to go back and see that because they're they're literally doing everything we trained them to do everyone's happy it's it's happening the way we want it so I love it's the best feeling is it work we're not working it's that it's not work when you love what you do is not work you gotta do something that makes you happy Manuel we're gonna go break tell them where to go in folks together reach us out 631 400 easy that's six three one four hundred easier going the web at he just easy sell for one one calm we'll be right back after these messages awesome because this is Billy Alvaro Wayne heart aw we are easy sell property solutions you could find us online easy sell formal 1.com or by phone six three one four did easy my cousin and myself was speaking about just you know helping people and how it feels like it's really about it's really about it's really about taking care of of the people that are in your lives and you know effecting change positive change and impacting people in

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A positive way you know we spoke the first segment about about this gentleman Joe who went out to the property and he you know he just ran through the whole gamut of how we actually did what we said we were gonna do when he heard us on the radio show but you know we have another gentleman that were in the process of helping and this this gentleman this is kind of you know listen everybody in life goes through certain things right we all have things that we've experienced and sometimes unfortunately when you go through a really tough traumatic situation it really gets the best of you upstairs in her head and so we're working right now with the gentlemen they don't want to discuss his name I don't want to bring his name to light and this was again Dan in the office and this gentleman called in to sell his property cuz he was having an issue with back taxes but it took Dan this is it's kind of it's kind of an emotional thing with this gentleman who's Danny's dealing with in the company's dealing with this gentleman has not left his home in 15 years he has not had interaction with anybody on a face-to-face in eight years I want you to think about that for a second this gentleman has not left his home in 15 years and he has not had any human interaction with somebody at his home where he's left and he's actually spoken to somebody in eight years he gets all his food delivered they knock in his door they leave it they bring he brings his food in he eats and he has no communication with family no communication I don't know if he speaks in him on the phone that I'm not a hundred percent sure but I know in regards to what he's going through he something happened up when he just did a little bit of a snap and he just doesn't want to deal with life or deal with anybody and so Dan for six or nine months I don't know the exact timeframe dan was following up with this gentleman and the guy just would not allow Dan even come to the home to to meet him because obviously it's been years since he had any type of interaction but because of Dan's personality and he's a direct reflection of the way this company operates he was able to through time get this gentleman to know like and trust him which is important over the phone over the phone and through that process Dan was able to get an appointment to go to this gentleman's house and hit the gentlemen for the first time in eight years he opened his door like daylight and spoke with Dan and you know the guy listen he's he's not well he's well in some regards but he just he's afraid of life something happened I don't know what happened to him to get him to this point but my my point to this is he's now in a position where he we've earned his trust after this gentleman hasn't had any interaction with anybody in years we've earned his trust we've secured the

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Property where we know we're gonna be purchasing it at a fair number and we're now we're having to do a lot of things for this gentleman because he's not capable of interacting or dealing with anybody so what are we doing we're securing all this stuff in his home putting the stuff that's of value into storage him and this is gonna happen over months it's not happening over you know anytime quick we're gonna go out he wants to move initially he said to Georgia I don't know why he mentioned Georgia I don't know what that reason was but I know Dan now in the office and the Realtors that that are on Wayne's team they're looking and scouting for apartments for this gentleman for him to move into no no no no he's gonna stay on the house then they went back cuz I know he flip-flopped back and forth of Georgia and Long Island but you know the key point here is and if you if you think about his personal situation and this is the key like everybody is going through something in life right like life happens this guy something happened to him where he just shut everybody out which is said but the positive is Dan was able to get through to him dan was able to actually break through to this guy and get into his head and now he's having conversations with him on the daily like so I'm not saying dan has changed this guy's life and all of a sudden he's gonna be you know you know rainbows and unicorns but but he's affected change in a positive way and so this gentleman now is gonna be able to to move out of his home and you know Dan fully disclosed he goes bill this and the guy hasn't left his house and it's got to be 15 years and he's literally every piece of garbage I think for the last 15 years is stored in his home somewhere oh yeah it's it's back it's it's bad but sometimes it's that one person bill that either motivates you that one person that connects with you that can change the mindset and that's what happened with this gentleman Daniel connected with him on a different level folks and and I'm not saying that we're out there to be psychologist and but we was there to connect he was there at a time where this gentleman needed someone there and he may have just been the one person to listen you ever hear that you know so that one put you know the one person listening to you there's no yesterday here he need that and we have been inside that house and now we're going to we're going to make this the easiest way for him out of this house I mean we are going to like you said we're gonna have a professional company pack up his stuff we're going to move it into into storage some stuffs gonna get sent to his new apartment we have our Realtors that are actually gonna get in front of him now that are going to now find him a new apartment I mean many things we're gonna do for this gentleman folks we're gonna cater to your needs I mean every one of your problems is an area of opportunity for us we will work out a solution it's gonna make it the easiest way possible and I hope we hope I have faith that this gentleman is gonna change he's not gonna be perfect again but he's going to when he gets out of this house I think that's what he needs that clean slate to get out of there and start over get through to the house I think it's gonna be phenomenal to get him into a smaller place that he could keep up because honestly by himself he's in a two-story colonial house 2500 square it's just too big these people houses just they don't know what stuff he's a smaller place you know a place to wipe the slate clean start over again and when he's getting that mine cleaned out I mean forget it I mean it's disguise the limit the guy can

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Turn around like that but to think you know what he what what's transpired in his life to have him snap like that and for him to really just shut the word we have you just really just shut everything out and not have to deal with anybody or any leave your house for that many years and not have any interaction human interaction with anybody for eight years it's a long time and it's just it it goes it supports the fact what we say in this radio show on on the weekly basis that you know it really is about people it's not about profits it's about the people that we're working with that we're helping that we're trying to to get out of a situation or sometimes it's just hearing hearing them talk you know like you said some people just need an ear they just need somebody that's not gonna judge them mmm you just kind of talk and you know we're not psychiatrist a psychologist but you know everybody just people want to be heard yeah they want to be understood you know and so this gentleman you know kudos to Dan again because he's breaking through and the team inside the office is breaking through to sellers and when we're able to connect on a deep level like that man you know it's just magic happens when people honestly they're not being judged and they realized that you know this team is really they're going to the nth degree to to assist me and they're not judging and when they get to know like and trust us that's where the magic happens and that's why honestly that's why we're winning yeah you know we're winning a lot because of the fact that we put people before profits and I got this from Matt Morano who was on a show right here oh good you know I just love how he says that and Matt shoutout to you I just you know the people before profits is huge because it's the way to live and if you have that mentality and you put people first the profits are always gonna come in it'll come if you serve first and foremost and you really put your best foot forward it's not about the dollar it's about changing effect positive effect on people's lives and eventually the dollars are gonna come yeah I mean that's just it's the unwritten rule but you know you changing people live the people's lives just this gentleman may be looking at this now and then six months from now and say this was a second chance that I got by getting out of that house and this and this team everybody being involved getting me out of that house and getting on it allowed me to get a second chance yeah you know and and Dan and now these guys are starting to realize because we have many people we've helped 10 years ago when we started this yo there's still friends that we hang out with that are very very close with us that come to us years later these guys are now gonna understand that the level of respect that you have with these clients that you help out their lifelong lifelong friends and to have a gentleman call you back and say listen you know you give me a second chance at life it's just that there's nothing for so fulfilling this remember the guy holtsville living my mother's house coggle his last name was Cole Kell which one he was writing around and around the corner for my mother's house anon in I think was blossom Alan Cole kill me up he posted somebody hit me up on Facebook and he's

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He's just like you know he's like you know this is why you guys are doing what you do I really appreciate all the help you it was like three years ago four years ago but you know listen man this has been it's been a good show today I love the fact that we are just having an impact out there and so if you're out and you want to if you have a house that you want us to look at take a look at you could call us at 6:00 3-1 Ford it easy or go online to easy sell for one 1.com it's fast it's easy it's hassle-free there literally listen it's it's a no-stress process you know you call us up the process is very simple we have a thing called the easy way out and literally is the fastest easiest most hassle-free way for you to sell your home period guaranteed there's no fluff there's no stuff there's no BS we're not gonna press you this is all about people just communicating obviously we're gonna ask you questions and then if we're a good fit for each other will make you that offer and if we can buy the property fantastic and if not we could point you in the right direction to solve whatever problem you guys are facing this is Billy Alvaro my handsome cousin Wayne Hart's are we are easy sell property solutions you could find this online an easy sell formal 1.com or by phone six three one folks four hundred eighty six three one four hundred easy we're out have a great week