Client Story6:07

Selling the House After Losing Her Husband

After her husband passed away, this homeowner was left in a large house full of a lifetime of belongings, facing repairs she could not make and carrying costs she could not keep paying. She had contacted a lot of buyers before she found us, and she was nervous about all of them.

The house needed work. She had been quoted numbers she could not cover, and every month it sat, the taxes and the upkeep kept coming. Selling the traditional way meant fixing it first, and fixing it first was the one thing she could not do.

What she needed was not a higher number on a piece of paper. She needed the move handled. We brought in a moving company and moved her belongings out. Bob from our team was back at the house six, seven, eight times, helping her pack, coordinating the movers, and helping her donate and sell what she was not taking.

We normally buy vacant, and we normally close in about a week. We gave her 30 days in the house after closing because that is what her situation called for. Asked what she would tell someone thinking about selling to us, she said we are reliable people and you can trust them.

What to take from this

  • You can sell with everything still in the house. We handle the cleanout.
  • We can give you time in the home after closing when you need it.
  • There is no judgment about the condition of the house or the situation behind the sale.

Full Transcript

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Automatically transcribed from the audio, so expect the odd misheard word. 859 words.

0:00

Yes when I talk to Justin you know and I tell Justin everything suggested said to me you know we can help you and he was so self-assured he was assured that we yeah he was so he also I think you you mentioned to him over the phone you were very nervous yeah you were very nervous nervous person but the passing of will my thing is with than I am she's worse than happy so when I came out to your house you showed me around yeah and you told me about you situation yes your husband passed yes and you had a big house you were living in with a lot of stuff what a nice stuff they had some nice furniture it looks nice do you know because the people from and I don't know if it can't support a force they came and they came with a flashlight looking at everything I said to Bob what is these people expect news new furniture new things but I mean I said these samples are all 25 years oh yeah everything else to date yes oh it's only the refrigerator that was they were like to the dishwasher act may be used right because the people that's why I never use things right so when we you you mentioned when I came to your house you were very nervous why did you allow me to buy your house what was it uh you know I have somebody else in there too and he warned us he said to me why did you put the house on the real estate market and so I said to myself as is like it isn't this and without making any rate or even if I may do some other patient it's going to cost me a lot of money yeah because the house needs work yeah and then when I get to and when I did my house and more market I would almost a thousand to stay on the market right and on top of it all it's not for our language they understand moment I still have to pay all those expenses and that's what the challenge was yeah a lot of things yeah yeah you know the tax says they bought water and just literally or a just keep that property in shape you see I mean we mediate it ourselves you know you were looking at a lot of things but my husband couldn't do it and outwards I couldn't do it so everything right and you know the people just come in and it so why did you choose me ah I don't know because I was just looking on the internet everybody was just and you know it was not and I was didn't look for easy sell I was I didn't I don't you just have this my accent yeah yeah I've been just and told you to talk to me and I said is it easily on your code you contacted us an Internet I said no I didn't because I context so many people that I give my also so why you had all these people why did you choose me why don't you choose easy sell to help to buy your house I don't know maybe Chuck so you you were you were staying in the house you had a situation where when we bought it yeah you were very nervous yeah yeah so what did we do for you we helped you we moved out all your stuff yes so we had a moving company move all your stuff Williams yes and we allowed you to stay in the house for how long plus 30 days 30 days you have to be close which is not normal for us we usually allow maybe like about a week sometimes seven usually like to buy it vacant yeah we don't really like that how can people stay the house but I knew your situation you didn't have your you know and so I'm glad this work for you works for me if anybody was thinking about selling easy sell in us their property what would you tell them I will tell them they are really reliable people and you can trust them so we're reliable and we trustworthy yeah yeah and you know I thought it'd be a big help yeah so Bob just so everybody knows he works with us as well Bob after we closed and she was staying in her house Bob was there a couple of time six seven eight times several times he helped you pack up your stuff he helped you with the moving company he helped you donate the furniture to the to garage sales put stuff on Craigslist and you know the garage sales and the one we did ok because somebody told us we'd be very well and one we just came out $40 that's awesome let's go there you go I'm glad that you chose us I'm glad I was able to help you out thank you so much I appreciate

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