42:32
Key Moments
- 0:01Intro
- 5:30The Importance of Understanding Dealing With People
- 7:40Example of a Difficult Client
- 10:05Why Easy Sell Is a Relationship Based Business
- 16:00The No Judgement Zone and How Easy Sell Services its Clients
- 23:34Why Clients Decide to Sell to Easy Sell
- 28:46What Can Go Wrong During a Sale and What Selling Your Home Comes Down To
- 30:45The Challenge of Selling Property
- 33:13The Hassle of Going Through a Realtor
- 37:00Easy Sell's No BS Policy
- 40:50Outro
Episode 841:12
Treating Clients Like Family
At Easy Sell, we treat every client like family. Billy discusses our commitment to honest, compassionate service when buying homes in any condition.
Client CareFamily BusinessCompany Values
BA
Billy Alvaro
Founder & Host of The Easy Way Out
US Air Force veteran, former police officer, and founder of Easy Sell Property Solutions with over $120M in real estate transactions since 2009.
Need to Sell Your House Fast?
Get a fair, no-obligation cash offer on your Long Island home today.
Full Transcript
ShowAutomatically transcribed from the audio, so expect the odd misheard word. 9,882 words.
0:01Intro
Program are not necessarily those of this station JVC broadcasting management or its sponsors welcome back to another episode of cashing out I'm your host Billy Alvaro mykos cousin and partner Wayne Hart's art we are easy sell property solutions we're located over here in Holbrooke New York you can find us online at easy sell formal 1.com by phone 631 400 easy cuz how're you doing buddy I'm doing phenomenal how're you doing you're lookin good lookin buff looking like hitting the gym again you know it's a bass that you are yeah I love it must be the jeans so if you don't know who we are with two clowns in a radio we have a good time we laugh we hustle we have fun but the biggest thing we do is we help out in New York New Jersey families Connecticut families and PA families by assisting them with buying their home as is for cash now we're completely different from Realtors that are out there Wainwright you're a realtor realtors are needed in the industry they're a good you know they're a good piece of the puzzle but with us when we're buying properties we're going in we're offering all-cash as is and really the key thing that it comes down to is it's hassle-free I mean let's let's just talk about the the properties that we're buying a majority of them have some sort of an issue majority of them where they have CFO issues or estate issues or tenant issues or fire damage or mold there's some sort of an issue with the property were if they were gonna list it with the realtor they'd have one hell of a hard time jumping through all the hoops to make this property legal to get to get it sold in the MLS correct use these ones are not really mortgageable there's always an issue on the outside the Kapiti you need to be mentioned so they can be behind on taxes it could be you know something that they inherited it could be order houses that we've had could be even till appetite at homes have just been you know they can import it up for years we've picked up a lot of those yeah tons of them so I mean folks if you're out there if you have something like that I mean it's please pick up the phone and give us a shout I mean we you know we brand something called the easiest way out and it really is the fastest easiest most hassle-free way to sell your property in today's condition without a realtor you know and we will close on your timeline if you want to close like that so that's key so let's talk about that the whole timeline thing like a lot of people when they're when they're selling their property through a realtor and they have a traditional home buyer coming in that home buyers gonna want to live in property yeah and so they're gonna have their own time line that they have to close by because they might be having a house they have to sell with us cuz we make an offer if they tell us they want to move in June or July or August or next year or in seven days whatever your timeline is we will close on your timeline because we have the ability to closer than seven or we have the ability to stretch it out for a year and will accommodate you and your family to get done what you need to get done and that's a key point that's a very key point and we've done that many many times with people and why do people do that if you're out there listening you know folks we go out there you say listen maybe the kids are in school and we go into contract maybe in March you know like listen I just don't want to move until the end of the school year I need to get through the summer I need to so many circumstances out there we are you know we're here to make sure that we can make that work for you and there's one thing I will tell you that if we didn't close and it's very very rare that it happens if we didn't close on your timeline we actually give you a creditor clothing that's that's one of the goals we offer yeah one of the guarantees I'm glad you touched on that we have a on time closing guarantee you pick out the date you want to close and if we don't close on that timeline we give you $1,000 I guess you would call it like a penalty fee at the closing table we've had to do that a couple yeah not too often but it's in a because we stand by a word and if we say we're gonna do it and it was our office or something that we were having on our end we'll make sure we honor it right so and that's the key point you know if we if we say we're gonna do something you damn well better be sure that you stand behind your guarantee yeah and I don't like giving thousand dollars out for no reason but if we're at fault we've 100 percent do it because listen it's the guarantee do we stand by you there's a couple other things we do different in the industry than a lot of the competitors that are out there you know one of the things that that we do we had to actually do this this past week is we'll move somebody within a certain radius from their property to the new property that are going into because let's face it sometimes people they're older or if they're younger they just don't have the ability to pay for the transportation we have the ability to tap in to our network and we have a hiring a moving company that will hire on their behalf pack up the goods and move it from location a to location B and we did it often you know we do that at least once a quarter we're doing it two three times absolutely folks and this is not just a couple of guys that we hire and back of a van I mean this is legitimate company blue-collar moving storage if you have a look at that video dica probably benefits back we've had them on there great guys yeah working good moving guys might be 2010 right I mean since the beginning we've been with them for a while yeah quite some time somewhere around there and folks there's a reputable company one of the best uh now they're gonna come you tell us what you want to pack up where where it's going it's gonna be done professionally it's gonna get there you know there's some Horrors out there moving I've done some moves you've done some moves I don't cross country moves a couple times it's a nightmare when shits it's a PDF goes up and you're like whoa still broken and batted but you know we will definitely take the time to go through everything for you most most people won't they'll tell you they're gonna throw it in the garbage many people come to us and say listen can you can you get some of the sentimental things at it I mean we just did a house over the weekend where somebody was standing there all weekend to find you know photographer you know old photos it's stuff like this the things that just are you know not really yeah they're not replaceable you can't replace like not be monetary value just might be emotional ties you have to certain things that are in that home very often especially if you're out of state how many times we've sent stuff down to Florida or the Carolinas somebody says doesn't look for my old wedding books or this type of stuff we pack this stuff up send it to you and it comes down safely and I mean it's you know it's what we say we're gonna do we do you know what that we're dealing with people and and even though we're we are a for-profit business we're not a
5:30The Importance of Understanding Dealing With People
Non-for-profit I mean let's face it we're obviously doing this so we could earn money to pay our bills and to pay the employees that work with us on our team but the bottom line is we're dealing with people we're dealing with human beings and everybody out there has a situation that they're going through they're faced with something and when they when we're dealing with them on a face to face on a one-on-one it we take the number we take the transaction out of it and it becomes personal and we really get to know the people that we're dealing with we get to know the people on a personal level of what their situation is and we go the extra steps to really put together a package that suits their needs and that's key because a lot of guys and girls that are in any type of business they don't look at it as a relationship they look at it as a transaction and when you have a transactional business and all you do is look at the numbers and let's listen numbers are important but if all you're doing is looking at the numbers and you're not looking at the people you're dealing with whether it be your teammates or whether it be the people that you're out there trying to help if you don't look at them in a certain light then you gonna be missing a lot of opportunities because they're just a transaction just the number when you get to know like and trust people and they get to know like and trust you and you're able to go above and beyond most of them not everybody but most of them are gonna respect it they're gonna be like then these guys really care and guess what happens the referral stop pouring in yeah and that's the key to this business you know the lifeblood of any business is bringing in the properties the only way to bring in the properties is by doing what you say you're gonna do consistently day-in day-out deliver a good quality service and friggin guess what dude if you care about your people and I'm not talking about BS care I'm talking about truly freaking care from the heart like help them out and do the right thing even if sometimes it costs you more money us we do the right thing dude it's just helping people and change their lives it brings me you know to one of the properties we just closed I think two weeks ago you posted it on Facebook you know we had a gentleman and I don't want to go into details because it's a very private individual but we had a gentleman that Dan inside of our office it took him one year think about this now one year after he contacted us to build the relationship with this
7:40Example of a Difficult Client
Individual now I want to stop there for a second and have an understanding of why it took Danny year it's not because Dan isn't a good a good teammate it's because the gentleman he was dealing with had a lot of emotional struggles he was going through he didn't trust anybody he didn't trust anybody he had little to no friends or family to speak of right yeah he as hot as heartbreaking as this sounds he hasn't left his home in years years this isn't somebody who's you know just living in his home and he's a little he hasn't left his home literally in years so he's been a hermit living inside his home and unfortunately for him because of what he was going through he actually lived in his own garbage yeah and so this guy would the outside of his house he was pretty pretty smart cuz you really couldn't tell that he was something crazy was going on trees were overgrown but for the most part the lawn was cut so the town wasn't really getting involved but inside that home he was living in a situation that was like third world countries and it's not because he's not a good man as because he it's it's it's because he had some things some challenges that he was facing yeah and so you know going through and looking at that it took Danny year just to connect with this guy to get him to earn his trust because he didn't trust anybody no I mean you know it was it was a real difficult situation but it came down to when we were when Dan was actually able to connect with this individual and get to know like and trust and really understand what the situation was cuz we had no clue we had no what we had was his name and his telephone number and a couple of conversations but he really couldn't break through the guy and little by little as he started breaking through he realized man this guy is he's living in a real difficult state and he had money coming in he had retirement he it wasn't like he was destitute he had cash coming in monthly which above and beyond after he paid his bills he had a surplus to live on but he wasn't paying his taxes so he not only was he behind on his taxes the county actually took the deed so we had deed issues we were dealing with we had a hoarder situation we were dealing with we had somebody who didn't know what like or trust anybody I mean it was when you really break it down cuz it was one of the most difficult trying situations for that guy to trust us now if we would like most of the companies out there in this business or others and if they couldn't get an immediate responsiveness gentlemen most people would have just discarded them to the side move on to the next one transactional number based where we're
10:05Why Easy Sell Is a Relationship Based Business
Relationship based and that's a key differential that I need everybody out there to understand this is a family-run business every person in our company is a family member they might not be related by blood but we consider them family that's an important differentiator that you have to understand because if you treat them like family and you have them part of you unit you then when they go out they're gonna in turn treat people out there with higher levels of respect and that's exactly what freakin Dan did with this guy he never gave up he never judged he went in he saw that there was a problem he identified all the freakin problems that were happening and then what Dan did over time just as we trained them just as Justin trained him he little by little started offering the solutions that his gentlemen now one of the biggest freakin hurdles we had besides the fact that the house was which you're dealing with right now you're renovating it right now I don't know how many yards of dumpsters you took out we're gonna get into that but you know he was dealing with the trust and dealing with the hoarder situation and dealing with everything but and dealing with the deed that we had to work with the county to get back but the biggest challenge we had you know we buy this gentleman's house and we helped him where is he gonna go think about that cause like where is he freaking gonna go it was important it was a big that was a big key factor and we actually placed him somewhere and that took some time and that was the company the family as a whole we pulled together I remember us having like a brainstorming session with operations with finance with cells with acquisition with rehab with marketing with everybody say okay we have a situation on hands with this gentleman you know we're not just gonna buy his home and then he's going to be displaced like we have an obligation to serve him to help him to put him into a better situation into a better spot in life so what the hell are we gonna do how are we gonna do this first of all he hasn't left his house in eight years think about that he hasn't left his home in eight years and where is he gonna go and so you know we were lucky enough we scouted we found a place we actually you know we have a home that we've rent out it's a veteran's home in Patchogue and we were able to speak with everybody in the home first because like then we want to treat them with respect gave them the situation had them on the stand we were able to take this individual and have him get introduced to them they automatically had a bond we then were able to move him from one location with none of his stuff we went out we bought him new furniture new bedroom set new new everything baby lived for an apartment set him up in a new home and we we moved I think some of his personal maybe just but I mean this is the these are things that you know normal normally you don't really see too many people out there doing in the business world no I know it's a transaction and for us dude it really it comes down to the fact that its relationship it's all freakin about serving the needs of the people that we're working with of course we have to make this we have to make a profitable business but the needs of the people come first and foremost and if we can't make it into a win-win if we couldn't serve him I don't know what the hell we would have done because I mean he would have lost his home he would have his home was like gone it was he would have lost all the equity that he had it would have been wiped out he would have been freaking homeless think about that no but I think the difference of what you're saying of folks in there I've got they're listening and you know from a transactional piece of what we're doing how our whole entire team got to it gets together every single person and develops you know every problem is an area of opportunity and figures out a solution for every one of his problems and that meant from creating the report from the beginning that Dan did from getting inside the house and not judging him because folks you remember are guys that come in there they've seen this before they're not going to judge you they're gonna go in with an open mind you don't have to be afraid and that's most people are afraid I mean he was afraid to let anybody inside of his house because of what it looked like was a year cuz it was one year that's him and he said when he opened the door he hasn't like seen the day of sunlight in years he had all his food delivered to the home from Amazon yeah they think about the psychology right now of and you know I am I actually I'm sitting back and I'm just I'm honestly I'm so freaking proud of the team the way they handled it the way it got handled from the beginning through with Danny with Justin helping out with with Liz in the back end handling with it with the County with with with Haiti on the front end with the accounting piece and with you on the back end with the movers with the rehab I mean across the freakin board dude the team really pulled together put him in into a clean friendly environment where he can now prosper and get to live again and of course we're gonna have monthly inspections to ensure that he keeps himself in check because we don't want him to fall back and she was old old ways but what was good is when when Dan took him out of there you could see his life changing it was like he was able to wipe his slate clean sparks get new stuff and he saw the people that were inside that house and everyone inside of that house was encouraging for him to get better they didn't judge again somebody you know open mind people coming in and saying listen we've been there before we've been down we've been out yeah you know everybody in that everybody in that house has had some type of issue and overcome it so it's always nice to be able to give back yeah and those guys came and we know to that meeting when you brought him over to the house with open arms and said hey we're not gonna look at you any differently you got an issue we're here to support you leverage us let's put you in a house let's get you around people let's get you speaking with people right socializing with people yeah around I mean just around others I mean his whole life is completely like that it's a one-day change it's a 180 to do he actually has people he can rely on his people could socialize with he has a clean home and you know the guys that are in that home in that vets home that that we have you know we didn't just go in there mandate hey we're moving this guy in it's all about relationship again it comes down the relationship so if you're out there and you're a home seller if you've inherited a house if you have a personal situation that's tough that you're dealing with
16:00The No Judgement Zone and How Easy Sell Services its Clients
You know this is the the no judgment zone we don't judge because guess what every single person every family member in our office that works with us has at one day or another faced some freaking trying times whether it be financially it be health-wise be relationship wise it could be economic laws or loss of a business losing everything mean the press being up like you know everybody out there has stuff they go through so honestly when you call us it is the no judgment zone period and it's all about putting your needs first our needs second if we could fit your needs and we can meet your needs and we can put you into a better position we are going to do it and if we can't we will tell you if we can't do anything that will put you in touch with somebody that's going that may be able to help you out if it's a certain attorney if you're a foreclosure whatever the situation may be the bottom line is we will definitely put you into a better light and put your needs before our own and you know cause I'm just I'm proud of the fact that we were able to help this guy and honestly not just save his his equity but and and you know I want to sound cocky saying this but almost in a way saving his life because we've given him a new opportunity to to whatever how old he is I can't remember but whatever remaining years he has left to live it differently to experience absolutely why don't the deeper lepida being stuck in that house and just withering away and passing that way no now he could be around other people and who knows who knows in a couple years this gentleman may go out have a relationship it gets a whole could chance at life folks I mean he didn't leave the house for four years now he's around other people things can change his whole life I mean one day he's gonna be calling back and saying that rapport that he created with Danone and letting him in that door changed his life that one day it was a decision that definitely put him onto a different pathway yeah and who knows where he can go now sky's the limit and then folks that's like anybody that's been knocked down you've all been you know once you're at the bottom look forward because we can't go any lower now there's only you can only can go up from there some people you know he was the thing with him is he actually had something inside him because if he was completely shut down he would have shut that door he never would have looked back and he ended up he would have ended up dying at home one day or another you know in the near future or whatever the hell it was but I'm happy that we helped him I'm glad I am so freaking proud of our team and now you we're going down we have two and a half minutes left you have gone through and gone on so many meetings after our acquisition teams have gone out to properties and you're going out with your team like where we always get a head start we want to buy a property to renovate you'll go out there a month before we're closing just to get everything in order how many times have you gone and spoke with sellers and they meet after they meet into the dan or Al or Anthony or Justin and then you go out and and they hear us on the radio show and they're like you guys it's like they thought maybe it was a gimmick or a scam but they hear Dan they hear al that hear Justin they hear Anthony they hear for Bri you know they hear everybody Anderson and then they you go out to the house and it's like you know all you guys your values the way you speak weights right the way you treat us is exactly the same yeah it's one of the same and that's the best part I love I still love going to the houses because I get to hear that I get to hear the your face right because you know what it starts with how we run a business starts with us for yes it started with how we started this thing you know how many ever years ago there's almost nine years nine ten years ago and we said this is the way we wanted to service our clients that was a day when we were in an office the two or three of us and that's how we service the clients and then we instilled those values into everybody that came on since then and we've grown from one to three people to eleven people now thirteen yeah where's it going and and but look look at that that's a testament of how we grew the company and our moral values that we handed down to them showing them listened catered your clients and be by them and be by their side and look at these areas of opportunities and makes make suggestions for every probably don't she follows he'll follow through don't mislead the one thing that used to really twist me up when I was in sales early on at my young age is I would see these guys and girls around me and they would say whatever the hell they needed to say just to lure those people in and then they would change it after the fact that pisses me off - so listen if you're out there you have a home you want to sell you want to get a fair offer on it give us a call at the office six three one four two DS you go online and easy sell for one calm easy sell for one one calm honestly my co said it earlier we have a program called the easy way out it literally is the fastest easiest most hassle-free way to sell your home guaranteed huge exclamation point after the guaranteed we'll be right back right after these messages guys welcome back guys Billy Alvaro Wayne Hart's are easy sell property solutions if you don't know about us you should we buy properties all day every day for cash find us online easy sell formal 1.com by phone six three one four did easy we here today we're talking just my cousin and i know when two views we talk in real estate all day every day we're talking about really case studies that have been going on and in our first segment we was speaking about a gentleman we helped out out in merrick and you know the situation he was going through and just the the challenges he faced and the fact that he hasn't left his house in years and losing his home to attacks auction you know a lot of stuff in the home he needed a place to live we just went above and beyond like we always do not just because it was him we do this with every freakin person we come in contact with we treat them like family why because our company is one big family unit and we want to take that VAT those values in that respect we want to give it and share it with everybody we come in contact with and solicit you know we speak a lot about these crazy-ass properties we buy and all the problems but let's let's like take a step back for a second because we also buy a lot of properties that have no issues yeah that they need some work for shoes but not as many as you know cleaner much cleaner much clean they can be listed on the MLS they can be sold for for top dollar they could have you know when I say top dollar for a fair amount for what the property is worth and you know brings me to two one that we just closed on I think about a week and a half maybe two weeks ago maybe three weeks ago than one in Brookhaven so Brookhaven is a property where the gentleman was selling it on his own was for sale by owner which generally means when they do for assembling or they want to try to get the highest amount possible they don't want to pay real estate Commission's everything else and so you know this gentleman he contact a friend of a friend contacted me said hey he's trying to sell his house and I asked if there was a situation I went out to the home I sat down with the gentleman I went through everything with him and I have to tell you and you're renovating the house right now the house was not it was old it was always dated but the gentleman had zero situation like he had no issues he didn't have any financial issues he was well off actually retired had a lot of money in the bank he had a couple of properties he had a property down in fart of the owner at the kids little north Linna this house up here you lived in he lived in for years him and his wife had a business thing ran out of it the basically just you know consolidate moving down so he had no financial issues there was no CFO issues with the property there was no real damage than property I mean he pulled out I'm like well this probably doesn't have a CFO and the extension oh I haven't he opened up a little co book and he had he was all gonna get he was organizing guy yeah it is he had the I think they converted over the garage yeah they converted the garage and so generally we like also converted over you get the CFO that would be like something that we'd have to we would buy it because you know he wouldn't be able to sell me unless cuz you have to get a sieve oh but this guy everything was in order mmm right so why in the hell why in the
23:34Why Clients Decide to Sell to Easy Sell
Hell when he decided to sell the easy sell property solutions and billion wait why well comes down to this it literally was hassle-free for him he did not want to deal with having the house listed on the MLS he didn't want to deal with people running through his home and the most the biggest thing he didn't want to deal with is he don't want to deal with somebody happened to get a mortgage and then being disqualified a falling through now I know that because he told me he had an experience with that same situation when he sold the property one time it was right down to the end almost to the wire where they were gonna close something happened when I didn't get the details something happen with the mortgage company they pulled out his commitment they wouldn't give him the commitment because something happened either with his credit scores or his debt to income ratio and they ended up killing the deal and he had to go through and he had a lot of pain that he felt and he's like you don't want I don't want to go through this crap again and so did we get the absolute best deal no we didn't did he get the absolute highest price no he didn't but we met in the middle in Medicare we made a fair offer fair price you know now what tell us the back end on the what you're doing to the property on the rehab side well you know was in good shape it was just dated it was just all from the city yes yes raj converted to like a weird you know is like a weird little apartment type of office type of setup kind of deal and it was illegal yeah it was all it was just all jobs but everything was literally from the 70s it needed everything roofing siding windows kitchens bass floors you know needed some updating on the electric and you know the grounds were a little you know unkempt you know need to dry it we need a driveway just it needed nobody good anything for the last 25 30 years you know what it needed a facelift I needed a boob job in a faceless need a little nip and tuck but it wasn't like down and out he wasn't down and out and that's the key points of people you know you and I we go to networking events and we go and we speak a lot and people like oh you just buy foreclosures and that's what people think oh you guys just it's not it's hardly ever the case we don't really buy a lot of clothes maybe five or ten percent but it just goes it's the perception that's out there causes they think just because we buy homes for cash that the people were buying them from are financially like you know upside down or they're just having major financial problems and listen it's not the case it's we're not buying a ton of properties that are meant and perfect but the the down the bottom line is there are people out there who don't want the hassles of listing a property they don't want the hassles of having somebody get a mortgage they don't want the hassles of having a home inspection well this crap that comes along that's we should touch on that type of stuff because it's it's and we say it's it we say it's just a little things but it's not like folks if you to put your house on the market you need to then have this thing cleaned up you need to happen it and he want to stay well you got a lot of crap but he had a lot of committee has to show the house used to clean up every single a he's gotta have showings at all hours of the day he's got a people running through his house you can't really live in there if you know if he wants to be in this well they don't like that they don't want to clean up they're not they're not concerned about that they don't want to give the key to somebody yeah as facts sometimes people don't have to they're not very trusting to get inside the house so yeah that's you know that's a big concern for people and if folks you know he's got to remember he had an issue you know selling a house while a while back right now a lot of people it's unfortunate a lot of people are getting pre-approvals that are not getting mortgages right now you're feeling it because we're feeling it we're feeling it and especially in some lower-income areas right now like we're literally fine-toothed watching all these pre-approvals because these people are like the wind the wind the wind blows and I mean they're DT eyes are right at the max so for people who are listening you know on the same with DT eyes what is it debt to income ratio and what does that have to do with getting a mortgage well that's how much debt they have income they have coming into poses of the debt that's going out so in also the credit is right you know borderline so depending on where they are you know they could be low six hundreds they could be you know so let's for a second because you know it's important if you if you are selling your home and you're selling your home to somebody who is gonna get a mortgage this is like key stuff like golden nuggets that we're gonna teach you right now I used to own a tremendous mortgage bank and a title company when Wayne came in and I said listen we're selling these properties in the back end he sells all the homes after we renovate cuz we have to make sure we have our t's cross and her eyes dotted what does that mean it means that he's basically pre underwriting every mortgage that comes in he's not doing it all but he's going to the mortgage banker and he's confirming what the issues are right now to ensure that we're having the absolute smallest percentile that these deals are gonna fall through that they're actually gonna go through and so you're doing all this and even with all the to diligence that you do we still seen some issues we have going to contract with and all of a sudden they get denied for the morning so folks I mean we're out there and we're looking at these deals and I'm Sarazen I want to know what the DTI is that the information I want to know what they're making I want to know what their salaries how long they've been on the job I mean you know I want to know so much stuff about these types of people wanna know they're another credit score's I want to know where the down payments coming from you know is it a gift is it did they have it is it been verified have these mortgage bankers with brokers seen they're done to sell you something I freaking trade you well my internship back at global back when I was in college so I mean but folks we're eggs and all these questions do and I'll get the answers on the other end and still things can go wrong there's so many here look at the answers you get it in writing from the mortgage get it right in from the Moi's home sometimes they give me a hard time they don't like it but it is a reason why we do this
28:46What Can Go Wrong During a Sale and What Selling Your Home Comes Down To
Because I would do this if I was selling anybody else's house to because it's important these people they're not supposed to be alright house and now there's a lot of new programs out there now so they need these a lot of home ready programs where they need some rental income so they can write you know apartments aren't even legal in the house for some rental income to subsidize so there's a lot of things that they're playing around with but you know let's just say we passed all that and I checked all this stuff out the DTI is everything else and it look good there's so many moving parts you put this thing in contract and we'll go back to the gentleman there if you would have had a you know a mortgage buy what's that in contract you can't control what that buyer does for the next couple months because you know some mortgage brokers don't what bankers rather don't like hold their hand the whole way they don't tell them listen you do nothing for the next 90 days you don't buy anything you don't take out credit you do nothing that's what every person should be telling them right but it doesn't happen that way all of a sudden you're two three months in and it's like oh he he shows he shows up at the final walkthrough in a brand new be in Bellevue in your life I want you sent something important I think the audience has to understand it really your home cell not only comes down to the buyer who's going in but it comes down to the actual quality of the team that buyer has around him the team of his agent whether he has his own buyer's agent and the mortgage company think about this that seller the buyer rather could be doing every single thing right he could be doing everything right but because he's not educated from his realtor who's his buying agent and his mortgage company his mortgage banker they don't tell him hey don't open up any more trade lines don't go out in furniture shop don't well buy a card and he doesn't know because it's his first time buying a home so his wife is like hey you know we want to get furniture let's go finance it they finance the furniture mortgage company mortgage banker doesn't tell him not to do it his realtor doesn't tell him how to do it which by the way both should be fired and they don't educate him on the process so he's doing something that he doesn't know is wrong he then goes for his final commitment and his debt to income ratios blowing out the friggin window and now he can't qualify for the house so it's not only the individual that's buying it it's the team around him and I gotta tell you man even with everything you do and the end the amount
30:45The Challenge of Selling Property
Of due diligence that you do with the sellers realtor and the mortgage company and the buyer yeah we still get burned and that's what you have to keep in mind when you're selling your property it's a challenge that's one that's one piece now one piece we move it back we go back we talked about was folks it will go off the mortgage piece what about when the people want to come in before they get this mortgage to take out a home inspection home inspectors come in they're like terminated they're there to turn your house upside down so we use this example their money yeah and it's supposed to find something that's what they're paid to do if they don't find something they're doing the job but like the gentleman in Brookhaven that house needed he needed everything was clean but it still needed everything a home inspector was gonna come in there and tell them that they needed everything what's going to happen he's gonna say listen ma'am you buying this house you getting a mortgage on it needs a roof indeed siding it needs a windows it needs this it's going to scare a first-time homebuyer yeah they're not ready for that cuz he's gonna you know they kind of will estimate a quote or an idea of what it's gonna cost them and he says a number and it's like these people got a deer in headlights I can't do this you know I don't want to do this what if this breaks well what if it's galvanized plumbing this is gonna you're gonna tear apart will they have hole you know but what a leaking we'll have electric issues we have a busy the home inspectors will kill deals now granted they're there to do that that's what you hired them do okay sometimes they blow things out yeah they will blow it out of a bush making mountains out of molehills so now there's gentleman's alright listen I this is great you know I might have a guy it's got a mortgage and it comes in there's a home inspection now he's like okay I want the huge credits so now this gentleman talked about like in Brookhaven is like I want ease I want to be able to know that you're giving me this dollar we're gonna close on this timeline sir there's no there's no back and forth there's no renegotiating hassle-free exactly hassle-free process it's not so free you're negotiating everything I prepare writers that we go back and forth over the silliest things and let's just say we agree on that repair right wait till it goes to the attorneys now the attorneys then change their whole mind and then every attorney puts their chest out and says listen I want to get I want to save my client right there earning their fee and it's back and forth you waiting two three four weeks sometimes before you're even in contract and a gentleman's like reason I want to close with easy sell in like less than 30 days yeah yeah no issues yeah and there are no issues and we must stress that folks I mean our money it's a completely different well we we have is when our guys go out I mean literally we'll show you a proof of funds a legitimate proof of funds showing that we have the money it's right ready it's an actual bank statement to show you and we're gonna put the cash in the account and what we do once we go into contract we move that money into another operating account and we know that money is allocated for your house so we're ready to close so there's no issues here folks serious as long as we have clear title we're closing on your timeline you just you know it comes down to these people that is selling their house through a realtor where they want to try to get top dollar for it when it all comes down to the bottom
33:13The Hassle of Going Through a Realtor
Number if they're selling a homeless if the house was just built three years ago on it's mint obviously you thinking to sell through the realtor but if they have a home that's older and if they go through and they really take into consideration everything you just said the home inspection the credits are gonna have to get the time they're gonna have to hold on to it if the guy does not get his mortgage that it has to go back in the market the mortgage payments the taxes the insurance all this if you really add it up and you see the time it's gonna take this sell that how much money they get a net verse by selling it to us they're gonna earn more yeah um this is not we're not trying to mask it now I'm not gonna pay you're gonna earn more if they sell it on the open market through a realtor but it's going to be a hassle listen we just bought one in New Jersey and the seller of this property the same thing husband and wife no financial situation no issues no problems no nothing had a free and clear but there was maybe a small mortgage on like 20 grand they owed nothing they had another property out in in Arizona they had a bonafide off they wanted $300,000 for their home 300 they had an offer from the gentleman next door for 275 when I went in and I sat down with them and I went through for two hours looking at everything in the hall in the house was it it was old but it wasn't killed but there was a lot of little things that were wrong CFO for the upstairs they had to get a CEO for the deck there was things they had to jump through I didn't even make them a cash offer I said to them look you have a good valid offer of 275 let me just explain to you the hurdles you're gonna have to go through so you could actually understand everything basically you and Ida spoke back over the radio is what I said to them these are the things you're gonna have to go through the challenges the hurdles the hoops it's probably gonna take anywhere from three to six months because in New Jersey it's a little bit different you have to get your C bows upfront when you're selling you have to mandate that you get your home inspected by the town really different from New York and so when I went through everything more thorough much more thoroughly less issues or the buyers does it clean but more as you know this is how many times we go all the way to the end here in New York and it's like I don't exactly and so you know I we sat back and I said I want you to take the offer for 275 like no pressure at all I couldn't I wouldn't be anywhere near 275 and I they said well what would you offer B I go look I don't even want to insult you it's gonna probably be about a hundred and eighty thousand dollars with everything we have to do to make the house legal but if you have somebody with 275 for mortgage and I knew that that 275 mortgage wise they were never gonna be able to buy that home because the CFO's were not in order and it wasn't mortgageable there was certain things that weren't done I said listen by all means take the offer and see what Holl me in six months they sat it on it that night they called the next morning we negotiated we came up to 200 in 2000 and I do it you know with that number it's a fair offer it's more than what I wanted to to invest in but it still goes down to the point where they chose why would they choose to sell to us and there might be people out there saying Frank that they 275 taken because the gentleman was an engineer that we were dealing with this guy was smart he alkylated his numbers he went down to the penny because he knew the different things that were gonna go on he said you know what I'm better off selling today hassle-free close in 30 days issues no ends no ifs no buts I have my money and I'm out and I don't have to deal with scrap and that's exactly what he did and so you know if you're out there when you're listening and you have a house that you want to sell whether it has issues and not whether you're in financial stress or not it could be a nice home an old home and ugly home home would crack foundations with mold or a house it's in good condition but you just don't want the hassle of having to list it and sell it give us a call look look at these to answer face Billy and Wayne easy sub property solutions all we do is we buy homes for cash and the biggest thing we do is we leave everybody in a win-win position it's a win-win or no deal period we've been saying that for years we buy we buy it a fair number we give you a fair price we close on your timeline there's no hassle no stress no
37:00Easy Sell's No BS Policy
Struggle no BS I mean we honestly like we it is it forget about the judgment-free zone we don't judge but there's also no BS it's a simple freaking easy clean easy way to sell your property of course in the process that we that we talk here about folks it's something that we always follow through it so if you hear us saying that listen we'll be able to move your stuff out we'll be able to close in your time well you know one thing I want to touch on is we haven't been talking about it cash advances how many times we just had two of the ones of one in center Center reaching the other one well we had to give cash advantage to people folks if you need to get you need to listen you need to move where you need to get ready for your new place whatever it may be and you need a 10 that up to a $10,000 cash advance interest-free we will loan you $10,000 it's actually not alone call an event and advance you'll be able to use that money we'll give that team money as long as title is clear and we know we're ready we know we're ready to close I just want to emphasize this I want you to really hear what my cousin just said you know the whole thing about us giving a cash advance it's not normal nobody else does nobody does it why because it's risky but we do it for a reason because when we go into a home and we really get to know the people we're working with and we get to really understand this situation we know that okay just like the gentleman America that we would speak about he has nowhere to live we know after interviewing them thoroughly well mr. Johnson how are you gonna be able to move your stuff from this home because he might have already had an apartment pick out to your new home how are you gonna actually put down first months last months and security rent in your new place well it's kind of a catch-22 I don't have the money and and I don't if I close and I'm not gonna have the place I'm gonna lose it I might need another three months to stay and and it's like alright so we came up with a very solution specific to the individuals that we're dealing with everybody needs the cash advance for different reasons it's just not go out and gamble it's situation problem solution problem solution and all we do is come up with these solutions do it and I gotta tell you we just cut a check last week for ten grand we cut one with a week before for 1700 amount cut one the week before that for 2,400 like every week we're doing it this caveats we have to have clear title which means we have to know that we have a marketable title and then depending on that we can give you that advance and again you know it's 0% interest no interest so folks think about that if you if you say to yourself okay they're gonna take this house off my hands right but I I don't have any money right now I can't go I can't go paint three months you know if I were to go get an apartment even first month last month security deposit or you know or broker fee whatever maybe I can I don't have that money and sometimes that's that's easily on the loan I could easily be $10,000 good money to put down another home yeah it's a lot of it's a lot of money so folks to think about that if we're actually able to give you that money you come to us we we see that we see the solution for your problem right there we give you that money you know fresh air you know it takes off your shoulders yeah you know and if we're doing it again because we're a family-owned company and we want to take care of the people that we're working with it's you guys are not a dollar number you're not a transaction you're people everybody has a situation everybody has a story whatever the story is and we're not going to judge we're here to do one thing help yeah and if we can help you and then in turn you remember what we've done and we go through this process we're hoping that this little change is gonna help you help somebody else down maybe not monetary wise but one way form or another we want to help people who then help people help people it just keeps on going keeps over - you have to do you have to give in close it's a good process it is it's great and a show like this folks it's like this we're showing you like this is what I want you to do when you get in this business to do diligence you want to do you want a reputable company that's going to stand by and do all these things that we're saying yeah lucky man we have a great company you have to know us by now easy sell property solutions we are Long Island New York's number one all-cash homebuyer and we're number one for a reason because we care you don't judge we
40:50Outro
There's no BS and it is the most hassle-free way to sell your home find us online easy sell for one 1.com or by phone six three one four tadeasi I'm Billy Alvaro that's Wayne heart are we are two handsome bastards and we're out of here
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